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Shopify • Meta Architecture

Your Shopify Store, Powering Every WhatsApp Conversation.

VoluChat reads your live Shopify catalog — variant stock, pricing, fabric details, pincode SLA — and writes draft orders with UPI checkout links directly inside WhatsApp and Instagram DMs.

What is this integration? A real-time bridge between your Shopify store and VoluChat's e-commerce automation agent — ensuring every answer in chat is accurate, every stock check is live, and every order syncs back to your admin.

Apply for Pilot Store Setup → Review Brand Guardrails

How the integration works

1

Customer comments or DMs

A shopper comments 'Price?' on your Instagram Reel or messages your WhatsApp at 11 PM.

2

VoluChat reads your Shopify catalog

Instantly checks variant stock, pricing, pincode SLA, and fabric details from your live Shopify store.

3

AI qualifies and recommends

Asks about size preference, budget, and delivery pincode — then recommends the right variant with exact pricing.

4

Draft order created in Shopify

Creates a draft order with pre-populated SKUs, customer details, and pricing in your Shopify admin.

5

UPI link sent in WhatsApp

Buyer receives a 1-click payment link in the chat, completes payment, and gets order confirmation — all in 90 seconds.

Reads from your Shopify store

Live Variant Inventory

Real-time stock count for every size, color, and material variant. The AI never confirms availability for an out-of-stock item.

Product Pricing & SKUs

Accurate pricing pulled from your Shopify admin — including compare-at prices, discounts, and variant-specific pricing rules.

Fabric & Material Details

Product descriptions, material composition, and care instructions — used to answer sizing and fabric questions without hallucinations.

Delivery Pincode SLA

Checks whether a courier can deliver to a specific Indian pincode and confirms estimated transit time before the buyer asks.

Order Status & Tracking

Reads existing order data to provide instant tracking lookups — no more 'let me check with the team' responses.

Creates in your Shopify admin

Draft Orders with Pre-Populated SKUs

When a buyer confirms their selection in WhatsApp, VoluChat creates a Shopify draft order with customer details, variant info, and pricing — ready for payment.

1-Click UPI Payment Links

Generates a Razorpay or Cashfree payment link embedded in the draft order, sent directly in the WhatsApp conversation for instant checkout.

Order Confirmation Sync

Once payment is completed, the order status updates in Shopify admin. Your fulfillment team sees it instantly — no manual data entry.

Security & guardrails

Read-Only by Default

VoluChat only reads catalog and order data. It never modifies your products, pricing, or inventory settings without explicit approval.

Zero Hallucination Design

Every product answer is grounded in live Shopify data. The AI never guesses pricing, stock, or delivery timelines.

Catalog Isolation

Each pilot store has an isolated catalog connection. Your data is never mixed with other merchants' data.

Margin Floor & Ceiling

Hardcoded limits prevent the AI from offering discounts below your minimum margin or above your maximum discount threshold.

Ready to connect your Shopify store?

White-glove setup for 10 pilot stores. We handle the Shopify integration, Meta API configuration, and brand voice calibration — you just approve the pilot.

Apply for 1 of 10 Pilot Spots → See Full Feature Architecture

FAQ

Questions about commerce agents.

Common questions from D2C founders before deploying autonomous agents.

Traditional tools are rigid flowchart bots with robotic 'Press 1' buttons that frustrate buyers. VoluChat is an intelligent generative AI closer that understands natural human conversations, answers complex product sizing/fabric questions, checks live stock, and completes native checkouts.

No! VoluChat connects directly to your existing Shopify store. It reads your product catalog, syncs inventory levels, and creates official paid orders in real-time.

Whenever someone comments on your Instagram posts, Reels, or Meta ads (e.g. 'Price please', 'Is this available in Medium?'), VoluChat auto-replies in 2 seconds and sends a personalized DM with photos, price, and stock info.

Yes. Your team has full oversight. If a customer needs custom alterations, bespoke bridal ordering, or VIP assistance, any rep can jump in and take over the WhatsApp chat seamlessly.

The VoluChat engineering team handles 100% of the technical heavy lifting: Meta API authorization, WhatsApp Business API setup, Shopify catalog syncing, and brand voice guardrail testing.

VoluChat pushes native WhatsApp catalog checkouts, instant 1-click UPI links (GPay, PhonePe, Paytm), and Razorpay/Cashfree payment links. Once paid, the order is automatically marked paid in your Shopify backend.