1
Customer comments or DMs
A shopper comments 'Price?' on your Instagram Reel, Facebook post, or messages your WhatsApp at 11 PM.
Shopify • Meta Architecture
Your Shopify Store, Powering Every WhatsApp Conversation.
VoluChat reads your live Shopify catalog — variant stock, pricing, fabric details, pincode SLA — and writes draft orders with UPI checkout links directly inside WhatsApp, Instagram, and Facebook Messenger DMs.
What is this integration? A real-time bridge between your Shopify store and VoluChat's e-commerce automation agent — ensuring every answer in chat is accurate, every stock check is live, and every order syncs back to your admin.
How the integration works
5 steps. No website hopping.
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Comment
🛍️
Shopify check
📏
Size fit
🧾
Draft order
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UPI paid
2
VoluChat reads your Shopify catalog
Instantly checks variant stock, pricing, pincode SLA, and fabric details from your live Shopify store.
3
AI qualifies and recommends
Asks about size preference, budget, and delivery pincode — then recommends the right variant with exact pricing.
4
Draft order created in Shopify
Creates a draft order with pre-populated SKUs, customer details, and pricing in your Shopify admin.
5
UPI link sent in WhatsApp
Buyer receives a 1-click payment link in the chat, completes payment, and gets order confirmation — without leaving WhatsApp.
Reads from your Shopify store
↓ Live Variant Inventory
Real-time stock count for every size, color, and material variant. The AI never confirms availability for an out-of-stock item.
↓ Product Pricing & SKUs
Accurate pricing pulled from your Shopify admin — including compare-at prices, discounts, and variant-specific pricing rules.
↓ Fabric & Material Details
Product descriptions, material composition, and care instructions — used to answer sizing and fabric questions without hallucinations.
↓ Delivery Pincode SLA
Checks whether a courier can deliver to a specific Indian pincode and confirms estimated transit time before the buyer asks.
↓ Order Status & Tracking
Reads existing order data to provide instant tracking lookups — no more 'let me check with the team' responses.
Creates in your Shopify admin
↑ Draft Orders with Pre-Populated SKUs
When a buyer confirms their selection in WhatsApp, VoluChat creates a Shopify draft order with customer details, variant info, and pricing — ready for payment.
↑ 1-Click UPI Payment Links
Generates a Razorpay or Cashfree payment link embedded in the draft order, sent directly in the WhatsApp conversation for instant checkout.
↑ Order Confirmation Sync
Once payment is completed, the order status updates in Shopify admin. Your fulfillment team sees it instantly — no manual data entry.
Security & guardrails
Read-Only by Default
VoluChat only reads catalog and order data. It never modifies your products, pricing, or inventory settings without explicit approval.
Zero Hallucination Design
Every product answer is grounded in live Shopify data. The AI never guesses pricing, stock, or delivery timelines.
Catalog Isolation
Each pilot store has an isolated catalog connection. Your data is never mixed with other merchants' data.
Margin Floor & Ceiling
Hardcoded limits prevent the AI from offering discounts below your minimum margin or above your maximum discount threshold.
Ready to connect your Shopify store?
Get 30 days free with 100% done-for-you setup. We handle the Shopify catalog integration, Meta API configuration, and brand voice calibration — you start selling immediately.